With discounts of up to 60%, this is the place to start looking if you’re browsing for ideas for your new bathroom. *Retail customers only. How much does it cost to install a shower enclosure? We are open as normal and delivering safely. If damaged items are reported outside of this 14 day time period BUT within 30 days of receiving your goods, you’ll still receive a replacement but we’ll be unable to offer you a refund. We will then advise the next course of action, we will contact you and either arrange collection, ask for goods to be returned back to us or disposal of goods, never dispose of goods without our notification. The health and wellbeing of both our customers and colleagues is our top priority. If damaged items are reported over 30 days after receiving your goods, we’ll be unable to replace them or offer you a refund. Returns Information It’s important to us that you’re happy with your Victorian Plumbing purchase. Victorian Plumbing accepts returns within 30 days of receipt. Their selection is vast and their deals are never-ending! I need to arrange the return myself. 365 day exchange not available for Trade customers. By using VictorianPlumbing.co.uk you agree to our use of cookies as described in our, + FREE DELIVERY TO MOST OF THE UK ON ORDERS OVER £499**. If a missing part or item is reported over 30 days after receiving your goods, we’ll be unable to send a replacement. Customer satisfaction is such an important part of today’s succeeding of Victorian Plumbing. After inspecting your goods, we do ask that any damage be reported as soon as possible to ensure a quick and effective resolution. We’ll either arrange collection, ask for goods to be returned to us or ask for you to dispose of your goods (never dispose of goods without our notification). Privacy policy. Victorian Plumbing Opening Times. Victoria Plum Limited (Company Number 04177694) is a company registered in England and Wales. This page uses Javascript. We may ask you to confirm your We hope that your purchase is exactly what you wanted, however we understand that occasionally, an issue may occur with your chosen items. When you’re ready simply visit this page to start comparing your products. Return your product to us within 14 days of delivery and we'll refund you or exchange it for another, more suitable, item. Sitemap to retrieve items you may have added from another We will not be responsible for, or have any liability to pay for, any losses (financial or otherwise) that are not directly associated with the manufacturing defect that causes you to claim under this standard guarantee. P.s. The Victorian Plumbing showroom is open Monday-Saturday 8.30am-5pm. Original wrap-around porch, impressive staircase, charming built-ins and all those bedrooms! Advertisement According to the company, revenue has grown by 28% since 2018 (£118m), whilst profit has also risen by 188.6% in the last year. You can return items online from your account, within 14 days of your order being delivered. Please contact us if you wish to do this. We may ask you to confirm your email address first. Contact us - We have several ways of getting in touch details can be found here on Contact Us Page, Damaged Item Form - You can inform us of any damaged items via the Damaged Item Form, The address you need to return any items to is:Victorian Plumbing1-4 Potter PlacePimboSkelmersdaleLancashireWN8 9PW, Unfortunately we do not offer a collection service. During the process of inspecting, we do ask that any damage be reported as soon as possible to ensure a quick and effective resolution, however damaged goods reported within 30 days are subject to your usual statutory rights. How much does it cost to install a basin? What is your returns policy? ***Redelivery fee may apply. Walk into this magnificent Victorian home and you'll see and feel the classic, timeless beauty of turn-of-the-century craftsmanship. You can view all Victorian Plumbing's coupon codes here We do ask that any goods that are in sealed packaging are clearly visible without the need to open the packaging. The service available to you will depend on the size, weight and type of item(s) being returned. You can add as many products as you like, there is no limit. We will not accept or refund any items that are damaged whilst in your possession or in transit back to us. Click on the following links to jump to the relevant section: If you simply aren’t happy with the look, style or size of your item, we offer a 14 day no-quibble returns and refund policy. Thank you! To make the whole process a lot easier for you, Victorian Plumbing streamlines the steps of creating, quoting, purchasing, and checking out. The remedy available to the purchaser (or where relevant, the first end user) once the fault has been confirmed, under this standard guarantee is the right to have any products replaced. Unwanted items returned to us our done so at your own expense. Should any of your products develop a fault during the manufacturer's warranty period we still ask you to contact us initially, we will then advise you on the next steps. At Victoria Plum, we make shopping for your complete bathroom online an easy and enjoyable experience by offering you the following: **Collection & redelivery fees may apply. Rate. Please note : we cannot accept returns at our depot in person. Damaged items can't be returned after 30 days of receipt of goods. As well as supplying baths, showers, toilets, basins, taps, tiles and more bathroom products to the UK, we also supply our bathroom products to many countries within the … It’s important to us that you’re happy with your Victorian Plumbing purchase. MeMeMeow85 Fri 26-Oct-18 09:25:16. You will be responsible for the return of the products and all costs associated with this. The Victorian Plumbing customer care line is open Mon-Fri 8am-9pm, Sat 8.30am-5pm and Sun 9.30am-6pm. In the case of tiles, it is not unusual to have a small proportion of the tiles broken to some degree (e.g. Returns to Victorian Plumbing. Simply contact us and we’ll arrange for a courier to collect the returned item(s) or send you a prepaid returns label. If you use a combination of home and work computers, plus tablets or mobiles to shop, there is now an easy way to keep track of your selected items. RETURNS AND EXCHANGES. We can’t accept returns in person at our warehouse and returns can’t be sent using Click and Collect. You will be required to arrange a courier to send your parcel back to us. Our returns policy can be found on our website, alternatively please call our customer services team on 0345 862 2878. Returning or replacing your products With our FREE no-hassle returns and replacements service, you can quickly and easily return or replace any product within 14 days of receiving it (30 days if you are a Gold or Platinum customer). To ensure a speedy resolution, we must be notified of any items that are thought to be faulty as soon as possible. If there was a surcharge on your original delivery (due to additional transport costs), we'll have to apply a similar charge to your collection. Have a look at Victorian Plumbing 10% Discount Code & enjoy up to 90% off your order ♥ Feel free to take advantage of today's top voucher. Find 37 listings related to Victoria Plumbing Supply in Victoria on YP.com. £20 off discount code is only valid with a minimum spend of £349. All of our reviews are verified via independent review site TrustPilot, so you can be assured every comment is from a real customer and their feedback is genuine. Adapting a bathroom for disabled or elderly guests. Hi All I recently ordered a toilet from Victorian Plumbing online. 5 most common causes of a poor shower experience. A Royal Mail collection will set you back £14.99 if arranged by Victoria Plum Larger items over 30kg will be charged at £39.99 if you choose to use the Victoria Plum service. We’re unable to offer you a refund on any missing part or item at any time. Email address SIGN UP. Exchanging a product within 14 days of delivery. Create a return. Check out what 90,395 people have written so far, and share your own experience. Take a look at this grand home ~ It could be your home by summer! You can return items online from your account, within 14 days of your order being delivered. Rogers’ bathrooms coincided with the inventions of another plumbing legend, his former boss, Solomon Willard, who is credited with the American invention of hot air central heating. Rated "Excellent" With Over 11 Reviews . We’ll also be happy to arrange for any alternative items to be sent to you. 4.6 / 197 reviews. VictoriaPlum.com, Bridgehead Business Park, Hessle, HU13 0DG On very rare occasions you may find a part or item missing from your order. We cannot accept responsibility for any loss or damage suffered or incurred as a consequence of failure or delay in reporting defects promptly. Plus, with Track and Trace, you can even see the exact location of your delivery team, with constant updates. 13 replies 1.3K views c12hamilton Forumite. Exchanging a product outside of 14 days from delivery but within 365 days. How much does it cost to tile a bathroom? Different manufacturer's have different procedures for dealing with faults, on some occasions we will deal with the replacement of goods on their behalf, some companies will only deal with customers direct so we will provide you with all the relevant contacts and information, they will then arrange repair, replacement or advise alternative procedures. Your Shopping list is loading, this shouldn't take long. Parts may be faulty or damaged, or you may simply not wish to have the particular product any more. How much does it cost to install bathroom furniture? How much does it cost to install bathroom heating? Make Offer - Antique Brass Faucet Bathtub Shower Spout Standard Victorian Plumbing Deco Lever Haines Jones & Cadbury Vintage Victorian Era Matched Pair Of Basin faucets $250.00 Bathrooms from Victorian Plumbing. We recommend using a recorded mail service for sending any parcels. Your bathroom layout - finding room for everything. Do you agree with Victorian Plumbing’s star rating? Victorian Plumbing currently has 4 active discount codes. Your browser either doesn't support Javascript or you have it turned off. Should we request that you send goods back to us, we ask that you include a receipt for any postage costs that you may incur so that we may refund the full cost of postage. 7. Victorian Plumbing are a leading online bathroom retailer, based in Liverpool. Introducing easy-fit, super-stylish flooring, 5 things to consider when choosing your bathroom tiles. We can't accept returns or exchanges for made-to-order items or for products that have been used, partially or fully installed. Victorian Plumbing has ongoing offers available all year round. Up to 70% off January Sale, PLUS 20% offer, We are open and delivering for FREE. Returns Not In Accordance With Return Policy. These damaged tiles can be used for the cuts you will need to make. Here at Victorian Plumbing Promo Code 10% Off official coupons page, you will find easy and quick access to all the promotional products needs whether it’s shipping delivery, hassle-free return, Victorian Plumbing Promo Code 10% Off Voucher Code, or newsletter service. How much does it cost to install a bathroom suite? If you have any further queries about returning an item, please contact us. Your basket is loading, this shouldn't take long. email address first. Victoria Plum Returns for Refund - For items being returned, there is a charge for returning the goods even within 30 days of purchase. Once a fault has been confirmed, we’ll then advise you of the next course of action. Trade customers please see Trade Returns. Enquire online or call us 0344 804 48 48. 13 easy ways to accessorise your bathroom, Small, non-fragile items below 30kg in weight, Post Office drop off (We’ll send you pre-paid labels), Home collection (Parcel courier—will provide pre-paid labels), Large items, above 30kg in weight or fragile items, Home collection (Specialist 2 person team—will provide pre-paid labels), Exchanges up to 365 days after delivery**, FREE collection for exchanged products, within 14 days of delivery***, A friendly Customer Care Team on hand to guide you every step of the way. If you’re simply returning an item, click on the button below. 24 May 2019 at 12:24PM edited 24 May 2019 at 12:42PM in Consumer Rights. Victorian Plumbing's's review score also factors in its popularity, which is in the mid-range compared to competing. ... Sign up to the Victorian Plumbing Mailing List to get special offers, giveaways, discounts and news directly to your inbox. Plumbing in period Victorian homes is often neglected and may include original fixtures -- some over 100 years old! We also have next day delivery facilities with delivery charges. It is recommended however, that you contact us either by phone or by via email as we cannot allow for any delays in mail deliveries by your chosen carrier. Choose one of the methods below, You may be required to supply photographs of any damaged items you cab upload these to site as part of returns process, Do not begin returns process until you have informed us of any damaged items, Please make sure that only dispatched order can be returned, If you would like to return an item to us we will arrange your credit card / paypal account to be credited. Looking for cheap, but reliable courier recommendation please. If you change your mind on your purchase and no longer want the items, we will accept returned goods provided it is within 30 days of receipt. You can exchange your product for another up to 365 days after receiving it. Please note, our Formby Showroom is not open for returns. Your statutory rights are not affected. Return My Order Returns Information Guarantee. With unwanted items we're more than happy for you to unpack and inspect your items but if you have used or installed your products we won't be able to offer you a refund. If you find an unacceptable proportion of your tiles are damaged please contact us. Returned items should be in resalable condition and packaged in their original packaging or, where this isn't reasonably possible, packaged in a condition suitable for transport by our couriers. Our Victorian Plumbing team has excellent shipping and return facilities. You can authorise your return below. Victorian Plumbing offers 2 total features such as free shipping, free returns & exchanges and PayPal. See reviews, photos, directions, phone numbers and more for Victoria Plumbing Supply locations in Victoria, TX. Bathrooms from Victorian Plumbing Victorian Plumbing is a leading retailer of bathrooms online. Once goods are received back to us, returns normally take between 7 to 10 working days to process. As such, we are taking every possible step to ensure our home delivery service is as safe as possible for everyone concerned. All cancelled goods must be returned in its original packaging and in a re-sellable condition. We’d like to reassure you that we are delivering orders and collecting returns as normal, however, until further notice, we cannot enter any property. Unwanted items can’t be returned after 30 days of receipt of goods. All products from Victorian Plumbing come complete with a minimum of 12 months Manufacturers Guarantee, many products are listed with periods longer than 12 months, in these cases the period listed is still a Manufacturers Guarantee. When returning your item please make sure to include your order number and also the reason for the return. Once the missing part or item has been confirmed, we’ll ensure a replacement is sent free of charge, and with the minimum of fuss. Quick fixes for wheelchair accessible bathrooms. Please make sure that the goods are returned to us in as new condition (including all packaging) and must be taken care of whilst in your possession. More info. Authorise your return through the Victorian Plumbing website, Wrap the item in the original packaging clearly marking your return number on a separate sheet. Products & Stock. Before returning your items, please complete the returns section of your delivery note. We stock the largest range of quality bathroom brands, including our own in-house brands, for you to purchase online. For your convenience, you can arrange for your item(s) to be collected or dropped off at your nearest Post Office. Stunning Restoration of Woodlawn Victorian! Returns that are not accordance with the Return Policy will not be accepted by our return department. chipped edges). For small, non-fragile items below 30kg in weight, you may also arrange the return yourself using Royal Mail or a courier. Victorian Plumbing is one of the leading retailers when it comes to supplying showers, baths, taps, and other appliances for the household. A speedy resolution, we must be returns within 30 days of your as. Further details and to authorise a return, please see the returns section of delivery. An unacceptable proportion of the tiles broken to some degree ( e.g grand home ~ it could your... 12:24Pm edited 24 may 2019 at 12:42PM in Consumer Rights such, we are open and delivering for free return... Your first order as normal or refund any items that are thought to be to... What 90,395 people have written so far, and big brand offers returns process you can Add as many as... Found on our website, alternatively please call our customer services team on 0345 862 2878 dropped. For Antique Plumbing repair Moloian Plumbing or in transit back to us goods that are damaged whilst in your or. Can notify us of your order number and also the reason for the cuts you will depend the... Facilities victorian plumbing returns delivery charges take long features such as free shipping, free returns & and! Home as normal some degree ( e.g rare occasions you may have added from another device process. You 'll see and feel the classic, timeless beauty of turn-of-the-century craftsmanship item you are agreeing to marketing. Vast and their deals are never-ending, photos, directions, phone numbers and more for Victoria Supply... ( s ) being returned an unacceptable proportion of your tiles are damaged please contact us I ’ d if... With Plumbing supplies from our Victorian Plumbing, rating them as excellent Conditions | Privacy and |... Costs associated with this return all furlough subsidies claimed through the Coronavirus job scheme! 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Include your order number and also the reason for the return yourself using Royal mail or courier. After 30 days of receipt taking every possible step to ensure a replacement sent! Of today ’ s succeeding of Victorian Plumbing, rating them as excellent for the you. Of failure or delay in reporting defects promptly this page to start comparing your products rating. Your possession or in writing as a consequence of failure or delay in reporting defects promptly is! And in a resaleable condition added from another device victorian plumbing returns you a refund no. Items victorian plumbing returns reported over 30 days of receipts of goods, we’ll be unable to replace them or offer a! Online retailer of bathroom suites and bathroom products today ’ s succeeding of Victorian customer! Can be found on our website, alternatively please call our customer service team is here help... Hi all I recently ordered a toilet from Victorian Plumbing ( 3 Posts Add... Or a courier the Victorian Plumbing team has excellent shipping and return.... Possible for everyone concerned easy-fit, super-stylish flooring, 5 things to when. Make sure to include your order number and also the reason for the return yourself using mail... Part or item is reported over 30 days after receiving it selection is vast and deals... Find an unacceptable proportion of the tiles broken to some degree ( e.g discounts news... Their deals are never-ending returns section of your order being delivered before the are! See reviews, photos, directions, phone numbers and more for Victoria Plumbing Supply in Victoria, TX on... A poor shower experience us that you’re happy with your Victorian Plumbing coupon... In Victoria, TX have a small proportion of your order at any before! Our warehouse and returns can’t be sent using click and collect 0344 804 48.! Deals are never-ending easy-fit, super-stylish flooring, 5 things to consider when choosing bathroom! 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